FAQs

There may be a few questions you’d like answering before getting in touch with us. We’ve gathered responses to some of the most common queries we receive below.

Where are meetings held?

We are very flexible with our approach to meeting clients/ This can be either in our office, at your office, at your time home or via Zoom / Teams.

Do you have parking?

Yes, we have ample parking for clients at the office.

Do I have to pay for an initial meeting?

In most circumstances there is no cost or obligation for the first meeting. It is just a good way for us to get to know each other and work out whether we can work together.

What do I need to bring to an initial meeting?

A good idea of your current financial position and if you have lots of old policies then it is worth gathering the company name and policy number.

How long should I allow for an initial meeting?

Up to one hour.

Do I have to sign up to your services at an initial meeting?

No. After the first meeting we should have a good idea whether there is value in us working together. As part of the initial meeting, we would discuss potential next steps and fee options. Often the first stage is to complete some research on existing investments, which we would agree a fee for.

Are you independent?

Yes. As an independent firm you can be certain that the financial advice provided is based on what is most suitable for your individual circumstances rather than other more restricted offerings available in today’s marketplace.

Can you advise on Final salary/defined benefit transfers?

Yes. We follow the Pension Gold Standard set by the regulator.

What happens if my Financial Planner is away on holiday?

You will be able to either speak to the planner’s administrator or if required one of our other planners.

What do you charge for a financial plan?

We normally charge a fixed initial fee for research and formal recommendations. There are a number of ways to calculate the initial fee and it is dependent on the work that needs to be done and the amount of time it will take.

Do you take a percentage or are your fees fixed?

On an ongoing basis we take a percentage of assets as our fee. The percentage depends on the size of the funds and decreases as the fund size increases.

Do you get commission?

No.

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